Troubleshooting

Identity Verification Issues

If Stripe can't verify your identity, your payout request will not be processed. Follow these steps to resolve common identity verification issues:

How to Fix Verification Issues:

• Restart your Stripe onboarding by tapping "Finish Onboarding".
• Update all required personal details (name, DOB, address).
• Ensure you use a valid, government-issued ID.
• Submit your details and wait for Stripe to process your request.

Important Notes

• Make sure all information matches your legal records.
• Wait at least 24 hours for verification updates.
• If issues persist, contact Stripe Support.

Once verified, you can proceed with requesting a payout. For more details, visit Requesting Payouts.